Appointment Cancellation 

At Pure Beauty Studio Inc., our goal is to provide quality service in a timely manner. We have implemented an appointment/cancellation policy which enables us to better utilize available appointments for our client needs.

 

Please be courteous and call our studio promptly if you are unable to attend your appointment, as we request that you give us at least 24 hours notice. If an appointment is missed/cancelled less than 24 hours prior to the scheduled appointment time, a $50.00 cancellation fee will be applied to your account profile and charged at future appointments. Available appointments are in high demand and your early cancellation notice will give another client the opportunity to make use of your allotted time. In cases of extraordinary circumstances that do not allow one-day advance notice, the studio still appreciates to be informed about the missed appointment. After a second cancellation of less than 24 hours notice, we reserve the right to ask for all future appointments to be paid in full and in advance.

 

Late Arrival

If you are more than 15 minutes late, we will have to reschedule your appointment as our appointments are timed and back to back. We pride ourselves in the quality of our work and believe that it is unfair for any technician or client to have to work under pressure to accommodate any tardiness.

No Show Appointments

A “no show” is an appointment missed without advance notice. A failure to present at the time of a scheduled appointment will be recorded in the account profile and we reserve the right to ask for all future appointments to be paid in full, and in advance.

 

We respect our time as well as others, so we have implemented these policies in order to make it efficient for all involved and to better serve the needs of our clients.